Personal Data Protection Policy for Users of the Smartvox.ai Website
Last updated: January 2024
1. Introduction
Smartvox.ai provides services to professional clients who prioritize personal data protection. We place great importance on the confidentiality, security, and responsible processing of your personal data.
This policy aims to inform you clearly and comprehensively about how your personal data is processed, as well as your rights to control your information and protect your privacy.
Personal data refers to any information that identifies or can identify an individual, directly or indirectly, through elements such as name, first name, date of birth, customer number, photo, etc.
2. Identity and contact details of the data controller
Smartvox, a simplified joint-stock company with a single shareholder, headquartered at 5 rue de Courcelles, 75008 Paris, registered with the Paris Trade and Companies Register under number 979427879, is the data controller for data collected on the website www.smartvox.ai, in accordance with EU Regulation 2016/679 (“GDPR”).
3. Purposes, legal bases, and categories of collected data
Purposes of data processing
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Promotion and improvement of our services.
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Communication of commercial information and event invitations.
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Client relationship management.
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Legal bases for processing
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Performance of the contract.
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Legitimate interest of Smartvox.
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Pre-contractual measures.
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Explicit consent.
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Categories of collected data
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Identity data and professional information.
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Connection and usage data from our website.
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Information voluntarily shared with Smartvox.
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4. Data retention periods
Your data will be retained for 3 years after your last contact with us or 5 years after the end of our contractual relationship.
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5. Recipients of the data
Your personal data is processed by authorized Smartvox personnel and, if necessary, by subcontractors for operational and legal purposes.
We may also disclose your data to third parties in compliance with legal and regulatory obligations.
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6. Data transfers outside the EEA
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Your data may be transferred outside the European Economic Area, subject to contractual and technical safeguards in compliance with regulations.
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7. Your rights
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You have the following rights:
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Access, rectification, and deletion of your data.
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Objection and restriction of processing.
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Data portability, where applicable.
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Instructions on the fate of your data after your death.
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You can exercise your rights by contacting our DPO at: contact@smartvox.ai or by mail at:
SMARTVOX
For the attention of the DPO
5 rue de Courcelles, 75008 Paris
You can also file a complaint with the CNIL in case of dispute.
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8. Contacting the DPO
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For any questions regarding the collection and processing of your data, please contact our Data Protection Officer via email at contact@smartvox.ai.
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